We understand the importance of having your flowers arrive at just the right moment. In most cases, you absolutely can choose your delivery time during the checkout process. Here's a breakdown of how it typically works:
Delivery Timeframe Options: We often offer a variety of delivery timeframe options, ranging from a few-hour window (Early Morning Slot, Free Time Slot Delivery, Quick Delivery, Fixed Time Delivery) Charges Apply to specific times within those windows .
Yes, we can make it happen! Charges apply
The cost of delivering your beautiful blooms depends on the timeframe you choose.
Slots are “Early Morning Slot, Free Time Slot Delivery, Quick Delivery, Fixed Time Delivery”
Yes, You Can Send Flowers Anonymously!
We understand there are times you might want to send a surprise bouquet without revealing your identity. The good news is, we can help you send flowers anonymously!
We understand you're eager to know the whereabouts of your beautiful flowers. Here are two convenient ways to track your order:
Track by Phone:
Dial Us Up: Give our friendly customer service team a call at 8884160602. They have access to real-time order tracking information and will be happy to update you on the delivery status of your flowers.
Track via WhatsApp:
Say Hi on WhatsApp: If you prefer texting, you can track your order through WhatsApp. Send a message to our WhatsApp number 8884160602 with your order number. Our team will retrieve the delivery status and respond promptly.
We understand that receiving a partial delivery can be frustrating. Here's what you need to know about resolving this situation and getting a refund for the undelivered items:
Contact Us Immediately:
The first step is to let us know about the partial delivery as soon as possible. You can reach out to our customer service team through:
Phone: Call us at [Phone Number] to speak directly with a representative who can investigate the issue.
Whatsapp Whatsapp us your order number, a brief description of the situation (including which items were missing), and any relevant photos (if applicable).
Investigating the Issue:
Our team will promptly investigate the cause of the partial delivery. This might involve contacting the florist who fulfilled your order to understand what happened.
Refund for Undelivered Items:
Once we confirm the missing items, we'll initiate a full refund for those specific items. The refund will be processed using the original payment method you used when placing the order.
Processing Time for Refunds:
Please note that depending on your bank or financial institution, it may take 3-5 business days for the refund to reflect in your account.
We apologize that your order's expected delivery date has passed, and you haven't received it yet. Here's how we can help you get your flowers or a swift refund:
Contact Us Within 48 Hours:
The quickest way to resolve this is to contact our customer service team within 48 business hours of the missed delivery date. Here's how you can reach us:
Phone: Call us at 8884160602 to speak directly with a representative who can investigate the issue.
Whatsapp: with your order number and a brief explanation that your delivery is overdue.
We understand that plans can change! Here's what you need to know about modifying your order and our cancellation policy:
Order Modification:
We strive to accommodate order modifications whenever possible. However, there is a limited timeframe for making changes. Here's the key detail:
Modification Window: You can modify your order within 30 minutes of placing it. This allows us to adjust details before the florist begins processing your order.
How to Modify Your Order:
Contact Us Quickly: If you need to modify your order, call us at [Phone Number] or Whatsapp us at [Whatsapp number] within 30 minutes of placing the order.
Changes We Can Make: We can typically modify things like the recipient address, message on the card, or flower color (depending on availability).
Order Cancellation:
We understand there may be times you need to cancel an order altogether. However, due to the perishable nature of flowers and the florist's processing timeline,
Refunds Issued to Your Wallet:
Once the refund is approved by us it will go directly to your website wallet. This ensures a quick and secure return of your funds.
Benefits of Wallet Refunds:
Fast and Easy: Refunds to your wallet are processed promptly, allowing you to use the funds for future flower purchases right away. No waiting for bank transfers!
Convenient Repurchase: With the refunded amount readily available in your wallet, repurchasing flowers or exploring other gift options on our website becomes a breeze.
Accessing Your Wallet:
You can easily access your wallet balance and transaction history through your account on our website. This allows you to track your refunded amount and use it for future purchases.
Customization Options We Offer:
While the specific customization options may vary depending on the flowers you choose, here are some popular ways to personalize your order:
Flower Selection: On many bouquets and arrangements, you can swap out certain flower types or colors to create a custom mix that reflects your preference.
Upgrade Options: Some products offer upgrade options, allowing you to choose a larger size, add premium flowers, or incorporate special elements like balloons or chocolates.
Message on Card: Personalize your gift with a heartfelt message included on a beautiful card. You can express your sentiments, add an inside joke, or simply write a short and sweet note.
Delivery Timeframe: (Depending on Availability) In many cases, you can choose a specific delivery timeframe to ensure your flowers arrive at the perfect moment.
Exploring Customization Options:
During the product selection process, look for customization options clearly displayed. This might include drop-down menus, checkboxes, or text fields where you can specify your preferences.
Contact Us for Special Requests:
If you have a unique customization request that isn't readily available on the website, feel free to contact our customer service team. They will accommodate your specific needs.
Return Policy
At Floral Boutique, we pride ourselves on providing the freshest, most beautiful flowers available. However, due to the perishable nature of our products, we are unable to offer traditional returns or refunds.
Here's why we have this policy:
Ensuring Peak Freshness: We source our flowers directly from reputable growers and handle them with meticulous care throughout the entire process. This ensures your recipient receives blooms at their peak of freshness and beauty.
Quality Guarantee: We stand behind the quality of our flowers. If you're ever dissatisfied with your order for any reason, please contact us within 2 hours of delivery, and we'll do everything we can to make it right (see details below).
What to Do in Case of an Issue:
If you have any concerns about the quality or condition of your flowers upon delivery, please reach out to us within 2 hours. Here's how you can contact us:
Phone: Call us at 8884160602 to speak directly with a customer service representative.
Whatsapp: Send an whatsapp to 8884160602 with a detailed description of the issue, including photos if possible.
Our Commitment to You:
While traditional returns aren't possible, we are committed to your satisfaction. Here's what you can expect if you contact us within 2 hours of delivery:
Replacement: In many cases, we can arrange for a replacement bouquet to be delivered free of charge.
Store Credit: If a replacement isn't feasible, we may offer you store credit for the full value of your original order. You can then use this credit towards a future purchase of flowers or other delightful items on our website.
We Understand:
We understand that unforeseen circumstances may arise. If you have an issue outside the 2-hour window, please don't hesitate to contact us. Our friendly customer service team will listen to your concerns and explore any possible solutions on a case-by-case basis.
Fresh Flowers, Exceptional Service:
At Floral Boutique, we strive to deliver not only beautiful flowers but also exceptional customer service. While we can't offer traditional returns or refunds, we stand behind the quality of our products and are committed to resolving any concerns you may have.
We understand the importance of receiving your refund promptly. Here's what you can expect regarding refund processing times at Floral Boutique:
Refunds After Approval:
Please note that refunds are only processed after our team has reviewed and approved your request. This typically happens within 24-48 business hours of receiving your claim (e.g., missed delivery, order cancellation within the allowed window).
Timeframe for Receiving Funds:
Once your refund is approved, the actual time it takes for the funds to appear in your account depends on your original payment method:
Credit Card: Refunds to credit cards typically take 3-5 business days to reflect on your statement, depending on your bank's processing time.
Debit Card: Similar to credit cards, expect to see the refund credited to your debit card within 3-5 business days.
Wallet: If your refund is issued to your website wallet, the funds will be available immediately for you to use towards future purchases on our website.
Keeping You Informed:
We'll send you a confirmation email once your refund is processed. This email will provide details about the amount refunded and the estimated timeframe for receiving the funds in your account (depending on your payment method).
Still Waiting for Your Refund?
If you haven't received your refund within the expected timeframe, don't hesitate to contact our customer service team. They can investigate the issue and provide you with an update on the status of your refund.
We Value Your Time:
We strive to process refunds as quickly as possible. If there are any unexpected delays, our customer service team will be happy to assist you and ensure you receive your refund promptly.
We're Here to Help! Debited Funds
What to Do:
Here's how you can get this sorted out quickly:
Check Your Order Confirmation: First, verify if you received an order confirmation email from us. This will confirm if the order was successfully placed and the funds were debited for a legitimate purchase.
Contact Your Bank: If you see a debit but haven't received an order confirmation, contact your bank directly. They can explain the nature of the transaction and likely remove the temporary authorization hold if applicable.
Contact Us: If you're certain the order wasn't placed and your bank confirms a debit, don't hesitate to reach out to our customer service team. You can reach them by:
Phone: Call us at [Phone Number] to speak with a representative.
whatsapp: Send a whatsapp to 8884160602 with a detailed explanation of the situation, including the date and amount of the debit.
We appreciate your interest in our floral arrangements and understand that plans can change. Unfortunately, due to the perishable nature of flowers and the florist's processing timeline, cancellations are not possible once an order is placed.
Here's Why Cancellations Aren't Allowed:
Freshness Guarantee: We take pride in providing the freshest, most beautiful flowers. Once an order is placed, the florist begins processing it to ensure timely delivery of blooms at their peak freshness. Cancellations disrupt this process and compromise the quality of the flowers.
Alternatives to Consider:
Since cancellations aren't possible, here are some options you might consider:
Contact Recipient: If possible, reach out to the recipient directly and see if they'd like to accept the order as is.
Regifting Option: Consider the flowers as a beautiful gift for yourself or someone else close by.
Future Order: If the occasion for the flowers has changed, you can always place a new order for a more suitable time.
We're Here to Help!
Even though cancellations aren't possible, our customer service team is always happy to assist you. Here's how they can help:
Modify Order (Within Limits): In some cases, we might be able to modify your order within 30 minutes of placing it. This could involve changes to the recipient address, message on the card, or flower color (depending on availability). Contact our customer service team as soon as possible to explore this option.
Explore Delivery Options: If you need the flowers delivered on a different date, our team can check availability and suggest alternative delivery timeframes for your existing order (depending on the florist's schedule).
Let Us Know How We Can Help Further!
Don't hesitate to reach out to our customer service team if you have any questions or need help exploring your options. They're dedicated to providing exceptional customer service and ensuring a satisfying floral delivery experience for you in the future.
Are there any care instructions for flowers?
At Floral Boutique, we want your flowers to bring joy for as long as possible. That's why we take pride in providing not only beautiful blooms but also helpful care instructions with every single bouquet!
As per the the product offered
Payment Method
At Floral Boutique, we strive to make the ordering process as easy and convenient as possible. That's why we offer a variety of secure payment methods to suit your needs. Here's a breakdown of the payment options available on our website:
Major Credit and Debit Cards:
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Your payment information is processed securely through a trusted payment gateway provider, ensuring your financial details are always protected.
Online Wallets:
For a faster checkout experience, you can use popular online wallets like [List Wallets Available on Website (e.g., Google Pay,Simply, Phone pe)].
These options allow you to securely complete your purchase using the payment information already linked to your chosen wallet.
We understand that some customers prefer the convenience of Cash on Delivery (COD) for their floral purchases. While we strive to offer COD as a payment option, it's important to understand some limitations:
Limited Availability:
COD isn't available for all orders or delivery locations. This is due to factors like order value, delivery distance, and specific florist policies within your area.
Approval Process:
Even in locations where COD is generally offered, your order might require approval before we can confirm it as a COD purchase. This approval process helps us minimize potential risks associated with COD transactions.
How to Know if COD is Available:
During checkout, you'll be able to see if COD is an option for your specific delivery location and order value. The available payment methods will be clearly displayed, and COD will only be listed if it's applicable to your order.
Alternatives to Consider:
If COD isn't available for your order, we offer a variety of secure online payment methods, including major credit and debit cards, popular online wallets, and potentially other regional options (see our full list of payment methods in the "Payment Methods" FAQ).
At Floral Boutique, we believe in transparent pricing. In most cases, the price you see on the product page is the final price you'll pay. Here's a breakdown of what's typically included and any potential additional charges:
What's Included in the Price:
The beautiful flowers and any foliage or decorative elements included in the arrangement, as pictured on the product page.
The vase or container (if applicable) as displayed with the product.
A personalized message card, where you can express your sentiments to the recipient.
Standard delivery fees to most locations within our delivery zone. Delivery fees are typically calculated during checkout based on your delivery address.
Potential Additional Charges:
Sales Tax: Depending on your local regulations, sales tax might be added to your order total during checkout. The exact rate will vary based on your delivery location.
Expedited Delivery: If you choose an expedited delivery option (like same-day delivery), there might be an additional fee associated with it. These fees will be clearly displayed during checkout when you select your preferred delivery timeframe.
Cash on Delivery (COD) Fee: In rare cases where COD is available (see our "Cash on Delivery" FAQ for details), there might be a small additional fee to cover the processing costs associated with this payment method. This fee will be clearly displayed during checkout if COD is an option for your order.
Your Floral Boutique account is your personal hub for managing your flower purchases and enjoying exclusive benefits. Here's what your account offers:
Streamlined Ordering:
Save Delivery Information: Once you create an account, you can save your preferred delivery addresses for faster checkout in the future. No need to re-enter details every time!
Order History: Easily track your past orders, view their status, and reorder favorites with a single click. No more scrambling to remember what you sent last time.
Wishlist Creation: Create wish lists for future occasions or browse wish lists created by others for inspiration. It's a great way to plan ahead for special events.
We understand! Happens to the best of us. Resetting your password is quick and easy.
Here's what to do:
Go to the login page. This is usually found at the top right corner of our website.
Click on "Forgot Password?" This link will be near the login fields.
Enter your email address. Make sure it's the one associated with your account.
Click "Reset Password." We'll send you an email with instructions.
Check your email inbox. Look for an email from us with a link to reset your password. Be sure to check your spam folder if you don't see it in your inbox right away.
Click the link in the email. This will take you to a page where you can create a new password.
Create a strong password. Use a mix of upper and lowercase letters, numbers, and symbols. Don't use easily guessable information like your birthday or pet's name.
Click "Save" or "Change Password." You're all set! Now you can log in with your new password.
Still having trouble? If you don't receive the reset email or have any other issues, please contact our customer support team. We're happy to help!
Absolutely! You can easily remove products from your cart before finalizing your order. Here's how:
Go to your Shopping Cart. This is usually denoted by a shopping cart icon at the top corner of the webpage.
View your cart contents. This will show you a list of all the items you've added.
Locate the item you want to remove. Each item will typically have a "Remove" or "Delete" option next to it.
Click "Remove" or "Delete" for the unwanted item(s). The product will be removed from your cart.
Floural Boutique Who are we?
At Floral Boutique, we're more than just a flower shop – we're a passionate team dedicated to transforming emotions into exquisite floral creations.
Here's what sets us apart:
Blooming with Passion: We're driven by a deep love for flowers and their unique ability to connect with people on a deeper level.
Artfully Crafted Arrangements: Our skilled designers create stunning arrangements that go beyond the ordinary. We use a variety of fresh, high-quality blooms to craft bespoke pieces that suit every occasion.
Unwavering Commitment: From the moment you step into our boutique (or browse our website) to the final delivery, we're dedicated to providing exceptional customer service.
More Than Just Flowers: We offer a curated selection of gifts and add-ons to complement your floral arrangements, making them even more special.
Whether you're searching for the perfect birthday bouquet, a romantic centerpiece, or unforgettable wedding florals, Floral Boutique is here to transform your vision into reality.
What do we believe in?
At Floral Boutique we believe gifting is more than just a transaction; it's a powerful way to connect with others. We share a deep passion for:
The Joy of Giving: Witnessing the happiness a thoughtful gift brings is truly special. We strive to curate products that spark delight and create lasting memories.
Celebrating Life's Moments: From birthdays and holidays to everyday gestures of appreciation, gifts have the power to elevate any occasion. We offer a diverse selection to celebrate life's milestones, big or small.
The Power of Personalization: A well-chosen gift reflects the giver's thoughtfulness. We provide a platform for you to find unique and meaningful presents that resonate with the recipient's personality and interests.
Building Stronger Relationships: Gifts can strengthen bonds with loved ones, colleagues, and even acquaintances. We believe in the power of gifting to foster connection and appreciation.
Supporting Quality and Craftsmanship: We source high-quality products from artisans and businesses that share our commitment to excellence.
By offering a unique and thoughtful gifting experience, we hope to empower you to create moments of joy and strengthen the connections that matter most.
What services do we provide?
At Floral Boutique, we're your trusted partner for all things flowers! We offer a comprehensive range of services to cater to your every floral need, from classic bouquets to grand event arrangements. Here's how we can transform your occasions into something truly unforgettable:
Breathtaking Bespoke Arrangements: Our design team is passionate about creating unique floral masterpieces tailored to your specific preferences, occasion, and budget. We use only the freshest, high-quality blooms to craft stunning arrangements that leave a lasting impression.
Same-Day Delivery: Need a last-minute pick-me-up or a birthday surprise? We offer convenient same-day delivery options to ensure your floral sentiments arrive fresh and on time within our delivery zone.
Event Planning and Décor: Elevate your special occasions with our comprehensive event planning and décor services. We'll create a captivating ambiance using exquisite floral arrangements, centerpieces, and installations that perfectly complement your event theme.
Variety for Every Occasion: Whether you're searching for the perfect birthday blooms, anniversary roses, sympathy flowers, or vibrant centerpieces, we have a diverse selection to suit any occasion.
Beyond the Bouquet: Add a touch of luxury to your floral gifts with our curated selection of gourmet chocolates, spa products, balloons, and plush toys.
Expert Consultation: Our friendly and knowledgeable staff is here to assist you in selecting the perfect flowers, provide expert advice on flower care, and answer any questions you may have.
Floral Boutique goes beyond just selling flowers; we create experiences. We understand the emotions flowers convey and strive to deliver arrangements that capture the essence of your message.
What are the cities we are available in?
While we dream of spreading our floral magic across the country someday, Floral Boutique is currently available to serve the vibrant city of Bangalore!
Here's why choosing a Bangalore-based florist like Floral Boutique is a bloomin' good idea:
Freshness Guaranteed: We source our flowers directly from local farms and trusted suppliers, ensuring the freshest blooms reach your doorstep (or special event) in Bangalore.
Local Expertise: Our design team understands the unique preferences and styles of Bangalore residents, allowing them to create arrangements that resonate with local tastes.
Speedy Delivery: We leverage our local presence to offer efficient delivery services throughout Bangalore, getting your flowers to their destination quickly and conveniently.
Supporting Local Businesses: By choosing Floral Boutique, you're not only getting stunning flowers, but also supporting the Bangalore floral community.
In the future, we hope to expand our reach to other cities, but for now, we're thrilled to be Bangalore's go-to source for exquisite floral creations!
How can I buy an item from Floral Boutique?
At Floral Boutique, we offer multiple convenient ways to purchase the perfect blooms for any occasion. Here's how you can snag your floral favorites:
Shop Our User-Friendly Website: Browse our extensive online collection at your leisure. Our website allows you to easily filter by occasion, flower type, color, and price. Simply add your desired arrangements to your cart, proceed to checkout, and we'll handle the rest!
Order by Phone: Prefer a personal touch? Give us a call at [Phone Number]! Our friendly staff is happy to assist you in selecting the perfect flowers and answer any questions you may have.
WhatsApp Us: We're available on WhatsApp at [Phone Number] for quick and convenient ordering. Send us a message with your floral needs, and we'll guide you through the process.
Do you do wedding events or events
Absolutely! Floral Boutique goes beyond everyday bouquets; we're your one-stop shop for transforming any event into a stunning floral masterpiece. From intimate gatherings to grand celebrations, we offer a comprehensive range of event floral design services to make your special day unforgettable. Here's how we can elevate your event:
Full-Service Floral Design: We handle everything, from initial consultations to meticulous execution. Our experienced designers will discuss your vision, theme, and budget to create a bespoke floral plan that reflects your unique style.
More Than Weddings: We don't just do weddings! Whether you're planning an engagement party, anniversary celebration, birthday bash, corporate event, or any other special occasion, we have the expertise to design floral arrangements that set the perfect mood.
Exquisite Floral Creations: Our talented team uses the freshest, high-quality blooms to create breathtaking centerpieces, aisle runners, floral arches, backdrops, and more. We can also incorporate floral elements into your invitations, menus, and other event stationery.
Special Touches: Add a touch of magic with our unique floral touches like floral garlands, mandap decorations (for weddings), rice rangoli designs, or venue entrance enhancements.
Seamless Planning & Execution: We take care of everything, from flower selection and arrangement to delivery and setup. You can relax and enjoy your event knowing the floral artistry is in expert hands.
Can I buy it in bulk from Floral Boutique?
Absolutely! Floral Boutique caters to all your floral needs, whether you require a single, stunning bouquet or a large-scale bulk order. Here's why choosing Floral Boutique for your bulk flower needs is a bloomin' good idea:
Wholesale Pricing: Enjoy significant savings when you buy flowers in bulk from us. We offer competitive wholesale rates that make large orders budget-friendly.
Wide Variety: We have a vast selection of fresh, high-quality flowers to choose from. Whether you need classic roses, exotic orchids, or seasonal blooms, we have something to suit your needs.
Customizable Orders: Let us know your specific requirements – flower types, colors, quantities – and our team will create a custom bulk order tailored to your vision.
Guaranteed Freshness: We source our flowers directly from trusted growers, ensuring you receive the freshest and most vibrant blooms for your bulk purchase.
Reliable Delivery: We understand the importance of timely delivery for bulk orders. Our experienced team will ensure your flowers arrive fresh and on time, meeting your event deadlines.
Here's how to place your bulk order:
Contact Us: Reach out to our friendly sales team by phone at [Phone Number] or email us at [Email Address] oe whats app us. They will discuss your needs and provide a customized quote.
Order Through Website: While our website is primarily designed for individual purchases, you can still browse our flower selections and contact us through the website's contact form to discuss your bulk order requirements.
Floral Boutique is your one-stop shop for all things flowers, from single arrangements to large-scale events. Contact us today and let us create a beautiful and budget-friendly bulk order for your next occasion!
Can I order from Ib without creating an account (Guest Checkout)?
At Floral Boutique, we understand that convenience is key. That's why we offer a seamless guest checkout option, allowing you to order beautiful flowers without creating an account.
Here's how it works:
Browse Our Collections: Explore our extensive selection of floral arrangements at your leisure.
Find the Perfect Blooms: Filter by occasion, flower type, color, price, and any other preferences to narrow down your search.
Add to Cart: Once you've found the perfect flowers, simply add them to your shopping cart.
Guest Checkout: During checkout, you'll have the option to "Checkout as Guest." No need to create an account! Simply provide your billing and delivery information, and you're good to go.
Secure Payment: We utilize a secure payment gateway for guest checkout, ensuring your financial information is always protected.
How do I use gift vouchers and/or discount codes?
At Floral Boutique, we love helping you celebrate life's moments beautifully and affordably. That's why we offer multiple ways to save on your floral purchases: gift vouchers and discount codes! Here's how to redeem them at checkout:
Using Gift Vouchers:
Review Your Cart: Once you've added your desired floral arrangements to your cart, proceed to checkout.
Locate the Voucher Field: During checkout, you'll see a designated area to enter your gift voucher code. This might be labelled "Gift Voucher," "Promotional Code," or something similar.
Enter Your Voucher Code: Carefully type in your gift voucher code exactly as it appears on the voucher. Be mindful of upper and lowercase letters, as well as any special characters.
Apply the Voucher: Click the "Apply" button (or similar) to redeem your gift voucher. The amount will be deducted from your total order value.
Using Discount Codes:
The process for using discount codes is very similar to gift vouchers:
Review Your Cart: After adding your flowers to the cart, head to checkout.
Locate the Discount Code Field: Look for a designated field during checkout to enter your discount code. The wording might be "Discount Code," "Promo Code," or something similar.
Enter Your Discount Code: Type in your discount code exactly as it appears, paying attention to case sensitivity and special characters.
Apply the Discount: Click the "Apply" button (or similar) to activate the discount code. The discounted amount will be reflected in your total order cost.
What details do I need to provide while ordering a gift?
At Floral Boutique, we understand the joy of gifting beautiful flowers. To ensure your floral surprise arrives flawlessly, here are the key details you'll need to provide while ordering a gift:
Recipient's Information:
Full Name: Provide the recipient's full and accurate name to avoid any delivery confusion.
Delivery Address: Double-check the recipient's complete delivery address, including street number, apartment number (if applicable), city, state, and zip code.
Personalization:
Gift Message: Add a heartfelt message to personalize your floral gift. Share a birthday wish, express congratulations, or simply send a message of love and appreciation. Floral Boutique offers a message card option during checkout where you can craft your personalized message.
Sender's Name (Optional): Let the recipient know who sent the floral gift by including your name on the message card.